We stand behind every product we produce. We firmly believe our products are some of the best in class and, when taken in conjunction with a proper diet and fitness routine, can help you achieve your fitness goals, whatever they may be. If for any reason you're not satisfied with your purchase, please email us here. If we can't make it right, please return the unopened product within 30 days of purchase for a full refund of purchased product(s) and we'll issue a full refund (minus the cost of return shipping). If the product is opened, we will issue 50% back to you. A return shipping label will be emailed to you and the cost deducted from the return amount.
If you would like to exchange a product please contact us. Exchanges are honored if the product is unopened, for a product of equal or lesser value. Customer will be responsible for return shipping.
Sales on Scoopies, apparel and supplement samples are final.
Taste is subjective, so choose your flavor wisely.
Policy applies only to products purchased on northboundnutrition.com, third party purchases will be handled according to their own policies.